---
title: Dashboard overview
description: Dashboard Overview and Health Score Calculation
---

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1. [PROEVER Help Page](https://help.proever.com/en)
2. [Basic Usage (General)](https://help.proever.com/en/basic-usage-general)
3. [Dashboard](https://help.proever.com/en/basic-usage-general#dashboard)

# Dashboard overview

## A dashboard is a screen that visualizes program/project/team data as graphs and aggregated values, allowing you to grasp the overall situation at a glance.

Dashboards enable early problem detection and smooth decision-making.  
On the dashboard, you can perform and confirm the following operations:

### **Viewing the Dashboard**

To access, click \[Dashboard\] in the side menu. If a program is selected, the program dashboard will display.

If a project is selected, the project dashboard will display.

![](https://help.proever.com/hs-fs/hubfs/image-png-Jan-14-2026-05-55-02-2676-AM.png?width=189&height=442&name=image-png-Jan-14-2026-05-55-02-2676-AM.png)

### **Dashboard Structure**

The dashboard screen consists of two main areas:

- **Program Table/Project Table Area**
  
    - It displays basic information for the selected program or project, along with team status and quantitative ticket metrics.  
       Projects and teams are listed in alphabetical order by name.
    - In the program/project list, the total count for each ticket category is divided into "Total," "Planned," and "Delayed," and shown as percentages.
    - The actual numbers are displayed next to the percentages as "(X/X)," allowing you to easily check the exact count.
- **Graph Area**
  
    - Visualizes quantitative ticket data as graphs. You can add, delete, and edit the displayed graphs, allowing for customization according to project characteristics.

### ![](https://help.proever.com/hs-fs/hubfs/image-png-Aug-24-2026-08-22-46-6357-AM.png?width=670&height=349&name=image-png-Aug-24-2026-08-22-46-6357-AM.png)

### **Checking Health Status**

In the Program Table/Project Table Area, the program/project/team status is evaluated on a 5-level scale based on registered ticket information and displayed as a health status.

### **Project Health Status Calculation Logic**

Project health status is calculated based on the number of tickets registered in the project.  
Scores are assigned for each ticket category based on the evaluation criteria described below, and a total score is calculated.  
This total score is converted to a comprehensive score out of 100, which is then used to evaluate the project on a 5-level scale.

| **Evaluation Results** | **Score Definitions** |
| --- | --- |
| ![image-png-Nov-13-2025-06-02-14-2060-AM](https://help.proever.com/hs-fs/hubfs/image-png-Nov-13-2025-06-02-14-2060-AM.png?width=63&height=58&name=image-png-Nov-13-2025-06-02-14-2060-AM.png) | 90 points or higher |
| ![image-png-Nov-13-2025-06-04-13-9950-AM](https://help.proever.com/hs-fs/hubfs/image-png-Nov-13-2025-06-04-13-9950-AM.png?width=61&height=51&name=image-png-Nov-13-2025-06-04-13-9950-AM.png) | 80 points or higher and less than 90 points |
| ![image-png-Nov-13-2025-06-05-39-0339-AM](https://help.proever.com/hs-fs/hubfs/image-png-Nov-13-2025-06-05-39-0339-AM.png?width=67&height=48&name=image-png-Nov-13-2025-06-05-39-0339-AM.png) | 70 points or higher and less than 80 points |
| ![image-png-Nov-13-2025-06-07-49-7540-AM](https://help.proever.com/hs-fs/hubfs/image-png-Nov-13-2025-06-07-49-7540-AM.png?width=52&height=44&name=image-png-Nov-13-2025-06-07-49-7540-AM.png) | 50 points or higher and less than 70 points |
| ![](https://help.proever.com/hs-fs/hubfs/image-png-Jun-10-2025-11-40-34-3975-AM.png?width=58&height=50&name=image-png-Jun-10-2025-11-40-34-3975-AM.png) | Less than 50 points |

 

For each ticket category, points are assigned based on the following evaluation criteria:

| **Evaluation Criteria** | **Score Definitions** | **Notes** |
| --- | --- | --- |
| Scheduled Progress Rate | Calculated as the ratio of completed tasks (actual) to planned completions:  - 2 points: 90% or higher - 1 point: 80% or higher and less than 90% - 0 points: Less than 80% |  |
| Completion Delay Rate | Calculated as the ratio of overdue tasks to planned completions:  - 2 points: Less than 10% - 1 point: 10% or higher and less than 20% - 0 points: 20% or higher |  |
| Unstarted Rate | Calculated as the ratio of unstarted tasks to unfinished tasks:  - 2 points: Less than 30% - 1 point: 30% or higher and less than 60% - 0 points: 60% or higher | Ticket categories "Milestone," "Task," and "Deliverable" are excluded from evaluation. |
| Started Progress Rate | Calculated as the ratio of started tasks (actual) to planned starts: - 2 points: 90% or higher - 1 point: 80% or higher and less than 90% - 0 points: Less than 80% | The "Milestone" ticket category is excluded from evaluation. |
| Start Delay Rate | Calculated as the ratio of delayed starts to planned starts:  - 2 points: Less than 10% - 1 point: 10% or higher and less than 20% - 0 points: 20% or higher |  |

The following cases are excluded from the health status calculation:

- Tickets under a closed phase ticket are not included.
- Ticket categories with no registered tickets are not included.

 

### **Program Health Status Calculation Logic**

The health status of a program is calculated based on the health status of the programs/projects linked to its lower levels.  
It is evaluated on a 5-level scale from the average of the comprehensive scores of the linked lower-level programs and projects.

| **Evaluation Results** | **Score Definitions** |
| --- | --- |
| ![](https://help.proever.com/hs-fs/hubfs/image-png-Jun-10-2025-12-10-48-0417-PM.png?width=50&height=50&name=image-png-Jun-10-2025-12-10-48-0417-PM.png) | 90 points or higher |
| ![](https://help.proever.com/hs-fs/hubfs/image-png-Jun-10-2025-12-11-48-6490-PM.png?width=60&height=48&name=image-png-Jun-10-2025-12-11-48-6490-PM.png) | 80 points or higher and less than 90 points |
| ![](https://help.proever.com/hs-fs/hubfs/image-png-Jun-10-2025-12-12-07-5308-PM.png?width=51&height=39&name=image-png-Jun-10-2025-12-12-07-5308-PM.png) | 70 points or higher and less than 80 points |
| ![](https://help.proever.com/hs-fs/hubfs/image-png-Jun-10-2025-12-12-36-0716-PM.png?width=53&height=47&name=image-png-Jun-10-2025-12-12-36-0716-PM.png) | 50 points or higher and less than 70 points |
| ![](https://help.proever.com/hs-fs/hubfs/image-png-Jun-10-2025-12-12-57-2419-PM.png?width=52&height=49&name=image-png-Jun-10-2025-12-12-57-2419-PM.png) | Less than 50 points |

Projects with an enabled integration setting display an icon\[![image-png-Sep-02-2025-09-58-12-0519-AM](https://help.proever.com/hs-fs/hubfs/image-png-Sep-02-2025-09-58-12-0519-AM.png?width=13&height=15&name=image-png-Sep-02-2025-09-58-12-0519-AM.png)\].

This helps you distinguish them from projects where the integration is not enabled.

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