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Set Up a Team

By setting up teams within your programs or projects, you can clearly define who is responsible for tickets. 

Follow these steps to set up a team:

  1. Select the program or project where you want to create the team.

  2. In the side menu, click [Settings] > [Teams].

  3. Click [Add Team] and enter the required information.

  4. Click [Save].

  • The configured teams can be selected as the Assigned Team or Watchers for each ticket.
  • Metrics and Health Scores are calculated for each configured team, and you can view them on the Dashboard.