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Can I change a ticket created with a WBS component category to an issue or risk category?

You cannot change a ticket from a WBS component category to an issue or risk category.

You can't change a ticket's category from a WBS component to an issue or risk.
Similarly, you can't change an issue or risk ticket to a WBS component category.
You can only change categories within WBS components, or within other ticket categories.

Examples of changes you can make:

  • Deliverable → Task

  • Issue → Risk

Examples of changes you can't make:

  • Deliverable → Risk

  • Issue → Task