Enabling or Disabling Automatic Ticket Updates

You can choose whether to enable or disable specific features that trigger automatic updates when a ticket is modified.

Configurable Items

1. Automatic status updates in parent-child relationships
   When the status of the ticket is changed, the status of the parent and child tickets are also automatically updated.
2. Automatic progress rate updates in parent-child relationships
   When the progress rate of a child ticket is changed, the progress rate of the parent ticket is automatically updated. While this setting is ON, the progress rate of the parent ticket cannot be edited directly.
3. Automatically update progress rate based on status
   The progress percentage is automatically updated in accordance with the status change of the ticket.
4. Automatically update achievement dates based on status
   When the status of the ticket is changed, the actual start and end dates are automatically updated.

How to Configure

1. Click Settings > Auto-Update in the side menu.

2. Toggle the desired settings to ON or OFF.