---
title: Are there any limits on the size or number of files that can be attached to a ticket?
description: Learn about attachment limits in PROEVER. The maximum file size per attachment is 50MB, with no limit on the number of files per ticket. Find out how large attachments might impact page performance.
---

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# Are there any limits on the size or number of files that can be attached to a ticket?

## The specifications for ticket attachments are as follows:

**1. File Size Limit per File**   
Files exceeding **50MB** cannot be uploaded. An error message will appear as soon as you select a file over this limit.

**2. Number of Attachments per Ticket**   
There is **no limit** on the number of files you can attach to a single ticket.

**3. Impact on Performance**  
By default, when you open a ticket detail page in PROEVER, the system only retrieves metadata such as "File Names." It does not download the actual file or generate thumbnails at that stage. The file data is only fetched when you click the "Preview" or "Download" button. Therefore, performance impact varies depending on the situation:

- - **Many small files:**   
      Since each attachment adds a line to the list, a very large number of files may slow down the page rendering speed.
    - **Large file sizes:**   
      Since files are not pre-loaded, large file sizes will have little to no impact on the initial page loading speed.

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